We are customer driven
We succeed by exceeding our customer expectation with a “yes customer” attitude. All our activities are driven by the desire to provide best quality service. We aim to listen, anticipate and respond to our customers’ needs. For this reason, we collaborate closely with them and form true relationships.
We operate with integrity
Basic ethical behavior and integrity in business relationships determine the essence of all of actions. As a company and as individuals, we do the right things right and never compromise our values and principles. We honor our agreements and are transparent in our communications. Our relationships with co-workers, customers, suppliers, partners and the investor community are based on openness and fairness.
We value teamwork
IfT forms a worldwide community. Close collaboration and networking across functions, departments and cultures is critical for the success of the company. We nurture relationships based on sharing, honesty and trust. Accountability is a key factor to our success. We are committed to a workplace where individuals are treated fairly and with respect, where all employees have the opportunity to expand their skills and accomplishments are recognized. Teamwork is more than just working together it is bringing out the best of everyone’s strengths.
We set our goals high because we know we can reach them. We honor these goals as promises to our customers, our shareholders and ourselves. Our continued success depends on taking responsibility for all our actions. This success is measured by the results we produce in customer satisfaction, sales, profitability, value creation to our shareholders and employee development.
We strive for excellence
No matter how good our products, services, process and results, we are dedicated to making them better. Our customers deserve nothing less than the highest standards of quality. By approaching our daily work with a passion for perfection, rigorously managing risks, taking initiatives, fostering learning and knowledge sharing, we can all make a difference.
We lead innovation
Innovation is the cornerstone of our success and our future depends on it. By thinking of the box, we adapt to tomorrow’s requirements. We develop a steady supply of innovative technologies, attractive products, new applications and customers. True to our innovative spirit, we aim to be the leaders in our industry and not the followers.